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Don't recommend...The item "Shipped" the same day I purchased it but since then 21 days ago I haven't been able to get any updates. Clients would ask for it when they didn't have inventory but thought they would soon. Instead, someone just slapped a new mailing label over the existing return label, and re … We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). The UPS statement says it will be delivered by 08/06/2020. They do not respond to emails, even ones from Newegg. Dear Newegg, You may not remember me. I ordered a brand new surveillance system shipped and sold by you. As buyer I had to deal with a package shipped to me that got lost by USPS . Shipped but not really I order a system from the MS online on Nov 27th to take advantage of $150 discount. I really wanted to go with a water-cooled 2080ti but I didn't really want to go through changing cases at the time I ordered it. The tracking number has been saying waiting for carrier pick up since the day I ordered it with absolutely no updates or evidence they even shipped the item yet. So far, I have not seen any proof that they actually issued the refund, so I filed a claim with Newegg. Press question mark to learn the rest of the keyboard shortcuts. The customer will receive email notification of the tracking number. As others have warned, AVOID THIS SELLER. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Ziyu.6. Ziyu Return Policies. That's actually one of the downsides of the as/rs module Newegg bought. All accessories, manuals, warranty registration card, etc.. Same here. I have ordered an item and the seller has marked it as shipped and gave me a Fedex tracking number. Customer is responsible for return shipping expenses and restocking fee unless otherwise explicitly states on the product. Wish I read the other reviews before ordering, lesson learned. 1 Helpful Reply. seller said the others got delivered from he told me . **Part of our tracking# can't be recognized by Newegg so your order will keep showing "Label Created" but actually we has already shipped it. All returns must include the following or it will be rejected and returned back to you at your cost:. 5 days now it has said "waiting for UPS pickup". Package 2, containing Item_B (1 qty) with tracking#2. On April 21st, I sent PRC a message asking for an update. I ship mostly USPS First Class packages, so the following information pertains specifically to that form of mail. I still do not have the item, tracking, a refund nor a response. SL030: Invalid request. I patiently waited over a week for an update, to no avail. Original Condition, no physical damage (exclude damages sustained during transportation). Stay away! Have bought from Newegg for many years but now that they are using so many 3rd party sellers, I may have to look elsewhere. This gaming monitor was originally slated to ship 8 to 15 business days after the order date of July 30 and was coming from overseas (big mistake on my part). This seller is a scammer. You'd also see this behavior if the warehouse is using a paper pick/pack process, which can involve printing the shipping label before the order is picked. Order for Triplite DVI to DVI Cable sat in "Label Created" for one week. Questionable as it never showed as being shipped on the order page or by USPS. Contacting customer service using chat leads to a 900 long queue, which moves at a snail's pace, and eventually I am logged out automatically, and have to join back of the ever increasing queue. Attribute: Required? I ordered it in NOVEMBER. Newegg should be on top of this with their sellers. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. Bluetooth (1) Bluetooth / USB (4) N/A (1) USB (11) USB / Wireless (1) Print Technology. This is will be considered a partially shipped order. I purchased an item from a seller on Saturday and paid $10 for expedited 2 day shipping. On April 11th, I received an update stating the laptops were shipped - the tracking information through Newegg showed a label had been created. 2 out of 2 people found this review helpful. Printer Type: Desktop; Media Type: Address, shipping, file, folder and barcode labels, plus name badges and more labels - all from your PC or Mac; Media sizes supported: Max H-Document Size: 2.35" Max Media Size (Standard): Roll (2.35") Total Media Capacity: 1 rolls; Model #: 1752265 Unfortunately when USPS picks up our packages there are too many for them to scan on site. Label Created, not yet in system. Regardless this is extremely poor service. I wish they'd be clearer in communicated estimated delivery dates. Sellers not able to provide any valid tracking. Hold tight! When you print shipping labels from Newegg Marketplace Seller Portal, the tracking number is automatically updated for orders. Sometimes amazon ups or fedex will. For products that are eligible for return or replacement, the return shipping labels are free for returns or replacement of the same item within the applicable return policy period and return reasons. When I followed up, they told me the item was out of stock and that they'd issue a full refund. Product purchased from Ziyu . Plus they're clearly responding here and most of these posts explicitly talk about trying traditional support methods first. On the 29th I receive a shipping notification that my purchase, all $2000 worth of it, was shipped. The tracking number is showing that the item hasn't even been scanned at the post office yet. This service is compatible with windows and macintosh operating systems and its encryption technology ensures … (It may or may not … Shipped by Newegg Newegg has created one of the most reliable, fast, and cost-effective fulfillment networks in the world. If the status were updated regularly I would be more inclined to trust the seller but it saying label created then being seized by customs on the other side of the world with no update in between is a little … Ziyu will refund back to your method of payment.Restocking Fees and Return Shipping LabelsReturns are subject to restocking fees and return shipping fees. This means that the postal carrier has not scanned your package into their system yet. Nothing has shipped. ** About Feedback Please contact us before leaving any negative feedback. This option is only while the shipment is being created. Although the page only says 2-8 days. These look incredible. SL030: Invalid request. I did get refunded . They created the shipping label the day after I ordered, but never actually shipped the item. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.4. This is usually a handy way for them to speed up package acceptance when working with exceptional quantities. 5 out of 5 eggs (20) 4 out of 5 eggs (10) 1 out of 5 eggs (1) Ship From Country. Shipped by Newegg (6) Warranty. Contacting the seller gets no response. Suppose to deliver today. A ups account number is not required for creating online labels because ups internet shipping can be billed to a payment card such as a debit or a credit card where applicable. Ups label created but not shipped. I ordered a brand new surveillance system shipped and sold by you. -motherboard and GPUI showing printed since last Friday. Type. It read "label created" for the first day, then received a "Package is on its way to UPS" update the next morning. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.7. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.4. Accurate depiction of me these last few days. call newegg. All customs duty/tax will be covered by us. Free Shipping. The usual Newegg support routes have told me (politely) "there are delays". Section 7) or re-package or re-label the Unit and charge you an administrative fee. 3 out of 3 people found this review helpful. If you see the message "Shipment Received, Package Acceptance Pending," it means that our USPS carrier has picked up the packages from our warehouse ("Shipment Received"). If a seller is doing this on purpose then it will catch up to him. The usual Newegg support routes have told me (politely) "there are delays". On April 27th, after not receiving any response, I contacted Newegg … The e-mail contains RMA number, RMA details and important return shipping instruction. Your order has been shipped and it’s on its way to you.

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